Hospitality & Catering
Hospitality Team Member - Level 2 Intermediate Apprenticeship (Starting between August 2024 and July 2025)
Start Date: Between 01/08/2024 and 31/07/2025
Course Overview
A hospitality team member apprentice will work within one of the following specialist areas
- Housekeeping
- Food Production
- Food and Beverage
The most important part of the role is developing fantastic ‘hospitality
skills and knowledge such as recognising customer needs, knowing how to match
them to the products and services of the business and working as part of a
team.
Work Experience & Industry Placements
You train in your work place and at college attending regular classes and master classes
Qualification Gained
Hospitality Team Member
Level 2 Food Safety (If applicable to pathway choosen)
After The Course
Progression to Level 3 Hospitality
Supervisor Apprenticeship
Level 3 Advanced Diploma in Professional Cookery F/T
What Will I Learn
- Practical Skills and Theory Knowledge in Housekeeping, Food Production or Food & Beverage
- Customer service principles, including customer satisfaction and meeting expectations
- Business knowledge such as achieving targets and handling stock
- Team Work Skills/Communication, including leadership and supporting team members
- Health and Safety – Standards and regulations relevant to the hospitality industry
- Food Safety
- Functional Skills – Maths and English (if applicable)
- 20% Off the Job Training, eg First Aid Certificate, COSHH, Subject Specific Master Classes
English And Maths
Level 2 Maths
Level 2 English
Our Lecturers
Julie Harris
Teaching Learning and Assessment
Continual assessment in the workplace, working towards your End Point Assessment which consist of:
- Multiple Choice Test
- Practical Observation in the Workplace
- Business Project
- Professional Discussion
Tutorials
8 Weekly
Reviews
How Will I Be Assessed
Continual assessment in the workplace, working towards your End Point Assessment which consists of:
- Multiple Choice Test
- Practical Observation in the Workplace
- Culinary Challenge Observation
- Professional Discussion – Recipe Log Book
Entry Requirements
Work Placement
Attendance to the Apprenticeship Welcome Day