Hospitality Supervisor - Level 3 Advanced Apprenticeship (Starting between August 2024 and July 2025)

Food & Beverage supervisors maintain standards in a range of settings from pubs, clubs and bars, restaurants, cafes, conferencing centres, banqueting venues, hotels restaurants and contract caterers. Their work can involve coordinating a range of dining experiences and styles and adapting to the ever increasing diversity in both food and beverage menus. Housekeeping supervisors maintain the presentation of establishments such as hotel and overnight accommodation including hostel, serviced apartments, conference venues and hospitals. Supervisors in this role will coordinate the work of cleaners, laundry services and room attendants to ensure customers experience is in line with the business standards. They typically work under pressure and motivating a team is essential to their role.

Level 3 Hospitality Supervisor

Practical Skills and Theory Knowledge in Housekeeping and Food & Beverage Customer service principles, including customer satisfaction and meeting expectations Business knowledge such as achieving targets and handling stock Team Work Skills/Communication, including leadership and supporting team members Health and Safety – Standards and regulations relevant to the hospitality industry Functional Skills – Maths and English (if applicable) 20% Off the Job Training, e.g. First Aid Certificate, COSHH, Subject Specific

Level 2

Julie Harris

12 weekly reviews

Continual assessment in the workplace, working towards your End Point Assessment which consist of Multiple Choice Test Practical Observation in the Workplace Business Project Professional Discussion

Maths and English Functional Skills Level 1 / Level 2 Food & Beverage / Level 2 Housekeeping / Work placement / Initial assessment

Hospitality Industry Experience

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