Business Administration Level 2 Certificate TQUK

The TQUK Level 2 Certificate in Principles of Business Administration is an ideal starting point for individuals currently working in or aspiring to enter roles such as Administrator, Business Support Officer, Office Junior, or Receptionist. This nationally recognised qualification provides a solid foundation in the essential principles and practices of business administration. Learners will gain technical knowledge and sector-specific skills, including how to create professional documents, manage reception services, arrange travel, support meetings, and solve problems in a business environment.

Beyond technical skills, the course also supports personal development and workplace readiness. Participants will explore topics such as employee rights and responsibilities, teamwork, and effective communication, all while enhancing their confidence and engagement in learning.

This course is part of Yeovil College’s new range of fully-online programmes – thoughtfully designed to allow maximum flexibility around work, family, or other life commitments. You’ll access all your resources through our dedicated online platform, and throughout your course, you’ll receive guidance and encouragement from a dedicated Yeovil College Assessor, who will mark your work and provide constructive feedback to help you progress confidently.

You can apply to start this course at any time, but should be aware that once you’ve completed the admissions process and enrolled, you will have a fixed number of weeks to complete your programme. If online learning isn’t your thing, don’t worry – we still have a wide range of on-site courses available for adults which you can explore through the ‘Our Courses’ search tool on our website.

By completing this course, you will develop essential skills in areas such as communication, organisation, customer service, and business documentation. These transferable skills are highly valued across a wide range of sectors and roles. The course provides a strong foundation for progression to Level 3 qualifications in business, administration, our CIPD Level 3 course People Practice or management, and can also support entry into apprenticeships or employment in office-based roles.
For those wishing to continue their academic journey, further study at Level 3 can lead to degree-level courses in business, human resources, or project management, opening up long-term career opportunities in the professional world.
If you're unsure about your next steps or would like to explore your options further, your assessor is available to support you. You can also speak with our dedicated careers advisors, who can help you plan a meaningful next step aligned with your interests and aspirations.

Your progress will be assessed through assignments by assessors, who will offer detailed feedback for each question.

Assignments are classified as either pass or refer and if any modifications to information are necessary, you will receive specific guidance from your Yeovil College Assessor.

Assessment for this course involves four mandatory units, each including a set of questions forming the assignments. All assignments are to be completed online.

This course is taught entirely online. In line with funding rules and as part of our commitment to developing South West talent, we welcome applications from individuals who are residents of Somerset, Dorset, Devon or Wiltshire.

Although there are no formal entry requirements for this course, we recommend that students have a good level of written English, so we ask for applicants to hold either a GCSE in English at grade C / 4, or an equivalent (e.g. Functional Skills Level 2).

If you don't yet hold your GCSE English (or equivalent), you can look through our website or contact our friendly iZone team to find out more about the GCSE and Functional Skills courses we offer.