Health & Social Care

Understanding Behaviour that Challenges Level 2 Certificate

Start Date:

Start Time: 13:30

End Date: 19/05/2025

End Time: 17:30

Day(s): Monday

Site: Online Delivery

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Course Overview

This free, online, fully accredited level 2 course is designed for anyone who may support someone with, or for anyone with an interest in understanding behaviour that challenges.
This course will help you to develop and hone techniques to de-escalate situations, improve your effective communication skills and understand the reasons, triggers or causes of behaviour that challenges.
The course is delivered via Teams, so you will need access to a suitable device, private space to learn, and good internet connection for these weekly sessions.

Qualification Gained

CACHE Level 2 Certificate in Understanding Behaviour that Challenges

After The Course

You may like to progress on to other courses in this subject area, for more continual professional development, or be looking for a career in the Health Care industry. You would be welcome to discuss your options with your tutor or with one of our dedicated careers advisors.

What Will I Learn

During this course, you will work through the following modules:
Understand behaviour that challenges
Understand how to support positive behaviour
Understand the importance of effective communication and the management of behaviour that challenges
Understand the role of reflection and support for those involved in incidents of behaviour that challenges.

Our Lecturers

The course is taught by a highly qualified and experienced lecturer who is dedicated to ensuring student success through effective curriculum delivery and high-quality student support. The team includes staff with extensive sector experience and expertise.

Teaching Learning and Assessment

Teaching and learning is designed to support all students to achieve. There are a mixture of online theory-based sessions and small and large group practical discussions.
As an adult learner at Yeovil College you will be able to access a range of support and services, including our dedicated Learning Resource Centre, a wealth of resources from our team of expert careers advisors, and a range of wellbeing support.

Course Expenses

For students aged 19 and over, this course will be available free of charge, dependent upon your nationality and residency status.

The course is free of charge for UK nationals and those who have pre-settled or settled status or other right of abode, who have lived in the UK for the last three years. Funding for this course may also be available free to other students, dependent upon nationality and residency status - to find out more, contact our friendly iZone team.

How Will I Be Assessed

You will complete workbooks over the duration of the course and will take part in group and class discussions.

Entry Requirements

This course requires a good level of written English, so we ask for applicants to hold either a GCSE in English at grade C / 4, or an equivalent (e.g. Functional Skills Level 2). If you don't yet hold your GCSE English (or equivalent), you can look through our website or contact our friendly iZone team to find out more about the GCSE and Functional Skills courses we offer.
There are no other specific prior skills or knowledge a learner must have to apply for this qualification.

Required Experience

No previous experience is necessary.

How To Apply

Apply online by clicking the button below. If you have any questions about your application, please don't hesitate to contact our friendly iZone team via 01935423921 or email izone@yeovil.ac.uk.