T Level Digital - IT Support Services (September 2024 Start)

The T Level Technical Qualification in Digital Support Services is a 2 year qualification designed collaboratively between employers and digital industry specialists to equip learners with the right kind of knowledge and skills to enable them to either gain direct employment into the IT industry or progress to further studies or technical training. It is a mixture of classroom learning and on-the-job experience which comes from a compulsory 315 hours of industry placement (approximately 45 days).

This programme allows learners to follow one of the following three pathways:

- Digital infrastructure

- Network cabling

- Digital support.

Successful completion of this T Level Digital Support Services will lead to the award of a nationally recognised technical qualification at Level 3. This is the equivalent of 3 A Levels. The certificate will clearly show all the technical knowledge and skills you have acquired and also specify the occupational specialism you have achieved. This enables prospective employers and training providers to recognise the level of competence you have developed through the technical qualification.

The T Level in Digital Support Services is a full package that has been designed to equip learners with technical skills across computer networking, digital analysis, data processing, business context, security, testing and the necessary legal awareness required when working within the digital industries.

The lecturing team consist of highly qualified and experienced practitioners who are dedicated to ensuring students success through effective curriculum delivery and pastoral support. Most of the current lecturers have had relevant industry experience in IT.

There are two main components in this technical qualification – the core component and the occupational specialism. Learners will benefit from a combination of tutor-led sessions, lectures, seminars, group discussions and research. The learning environment is rich with technology tools both in the practical IT lab rooms and our Virtual Learning Environments (VLE).

Lessons are packed with hands-on practical activities and use of simulation software to familiarise learners with collaborative development and teamwork. In addition to this, learners will also get the opportunity to put their skills to work in their industry placement and benefit from the support of professionals who work in the digital industry where they complete their 315 hours of work experience.

The programme comprises of core component and occupational specialism. For the class-room-taught core component, there will be three set assessments. The combined results from these sub-components will be aggregated to form the overall core component grade. The occupational specialism component will be assessed through synoptic assignments which will allow learners to showcase all the skills they have gained overall.

Core component:
a. Two written examinations
b. Employer-set project (ESP)

Occupational specialism component is selected from one of three pathways listed below:
1. Digital infrastructure
2. Network cabling
3. Digital support

A GCSE grade profile of at least 5 relevant subjects including English and Maths is required for entry into this qualification. These must be achieved at grade 4 or above. Applicants who do not meet this requirement will be admitted into our 1-year T Level Foundation programme which will help to get them fully prepared and confident to pursue the T Levels technical qualification.

Not applicable.

Click on the Apply button and follow the guidance to complete your online application form. You may also contact us (using the contact-us form) if you require additional information.