Health & Social Care

Counselling Skills - Level 2 Certificate

Start Date:
Start Time: 09:00
End Date: 18/07/2024
End Time: 13:00
Day(s): Thursday
Site: Online Delivery


Course Overview

This course is designed for people aged 19 and over who would like an introduction to the use of counselling skills. You may have an interest in building a career in counselling or would like to be better equipped to support the people around you.

The course is delivered via Teams, so you will need access to a device, private space to learn, and good internet connection for these sessions.

Qualification Gained

NCFE CACHE Level 2 Certificate in Counselling Skills

After The Course

After finishing this course, you could decide to take additional courses in this sector, and would be welcome to discuss your options with your tutor. If you are unsure of your options, you might like to discuss your journey with our dedicated careers advisors. This qualification does not qualify learners to practice as a counsellor. However, learners who achieve this qualification would be eligible to progress on to the L3 Diploma in Counselling Skills.

What Will I Learn

This qualification gives learners the opportunity to investigate the knowledge and skills needed to use counselling skills and engage in a helping interaction appropriately.

The course content includes 4 units:
Unit 1: Using Counselling skills. In this unit, learners will explore core counselling skills and how to use them in a helping relationship. You will learn strategies on how to start and end a helping relationship and gain an understanding of the boundaries that need to be considered when initiating a helping relationship.
Unit 2: Introduction to Counselling Skills Theories. In this unit, learners will discover the key elements of the main theoretical approaches to counselling: Psychodynamic, Cognitive Behavioural Therapy and Person Centred.
Unit 3: Diversity and Ethics in the Use of Counselling Skills. In this unit, learners will learn about the concepts of diversity and ethics. Learners will explore and gain an understanding of anti-discriminatory practice, identify key aspects of ethical frameworks, and discover the importance of diversity and ethics in the use of counselling skills.
Unit 4: Counselling Skills and Personal Development. In this unit, learners will develop self-understanding, identifying their own values and beliefs, and the ability to reflect on their personal qualities that are useful and relevant to helping roles. Learners will also identify and meet their own support needs.

Our Lecturers

The course is taught by a highly qualified and experienced lecturer who is dedicated to ensuring student success through effective curriculum delivery and high-quality student support. The team includes a counselling psychologist with significant experience and expertise in the field.

Teaching Learning and Assessment

Teaching and learning is designed to support all students to achieve. The course is delivered online over 14 weeks. There are a mixture of skills practice and theory-based sessions, and you will have the chance to put the theory you learn into practice during your lessons.

As an adult learner at Yeovil College you will be able to access a range of support and services, including our dedicated Learning Resource Centre, a wealth of resources from our team of expert careers advisors, and a range of wellbeing support.


You will be offered 1:1 tutorials with your lecturer to support your learning.

Course Expenses

For students aged 19 and over, this course will be available free of charge, dependent upon your nationality and residency status.

The course is free of charge for UK nationals and those who have pre-settled or settled status or other right of abode, who have lived in the UK for the last three years. Funding for this course may also be available free to other students, dependent upon nationality and residency status - to find out more, contact our friendly iZone team via 01935423921 or email izone@yeovil.ac.uk.

How Will I Be Assessed

You will complete two workbooks with four unit assessment questions over the duration of the course and will take part in a role play and a professional discussion.

Entry Requirements

This course requires a good level of written English, so we ask for applicants to hold either a GCSE in English at grade C / 4, or an equivalent (e.g. Functional Skills Level 2).

If you don't yet hold your GCSE English (or equivalent), you can look through our website or contact our friendly iZone team to find out more about the GCSE and Functional Skills courses we offer.

Required Experience

No previous experience is necessary.

How To Apply

Apply online by clicking the button below. If you have any questions about your application, please don't hesitate to contact our friendly iZone team via 01935423921 or email izone@yeovil.ac.uk.