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Important Information
Course Cancellations & Refunds
Yeovil College offers a No Refund Policy on all course tuition fees once you have enrolled. Sometimes, if minimum numbers are not reached, the College may need to cancel a course. If this situation you will be offered a transfer to another date/time or a full refund.
Information, Advice & Guidance
Advice and information is given by College staff in good faith. Information presented to potential learners is based upon facts available at the time, but may be subject to change. The College cannot be held responsible for misleading information supplied by others. Where qualifications are awarded by a professional body, learners are advised that it is their responsibility to ready any guidelines produced by the professional body and to negotiate any exemptions directly if appropriate.
Apprenticeships
Please note: the tuition fees quoted in this prospectus are for students who are not on an Apprenticeship which is funded by the Skills Funding Agency (SFA) ~ for further information on Apprenticeships, please contact Yeovil College Training on 01935 845392.
Our Customer Liaison & Enrolment Team should be notified if there is a change in …
A learner’s name, address or phone number.
Learner’s Charter
We will tell you exactly what you can expect from us when you are considering becoming a learner, when you enrol and while you are studying. Our Information leaflets, advertisements and publications will be written in plain language. The College prides itself on the good relationships between staff and learners; we want to go even further than this and assure you of the highest levels of courtesy and helpfulness at all times.
Compliments, Comments & Complaints
The College endeavours to make every learner’s experience a positive one. Please feel free to complete a Compliment, Comments & Complaints leaflet, as we do value the comments of all our learners. If you have cause for concern, or wish to make a compliment, please contact the Quality Manager.
Equal Opportunities & You
Some learners may need additional support in order to pursue their course and the College seeks to provide this wherever possible. Learners must play an active role with staff in supporting equal opportunities by treating everybody with respect and reporting discriminatory behaviour. A full copy of the Equal Opportunities statement is available from the Marketing Department.
Disclaimer
Yeovil College has made every effort to ensure that the details published in this prospectus were correct at the time of going to press. Sometimes we will introduce new courses during the year. Please check on-line for the most up-to-date information.
The College reserves the right to cancel any courses where, in its view, there is insufficient demand or where unforeseen circumstances make it impossible. Course details described in this prospectus may be changed after publication as a result of changes made by awarding bodies or funding councils.
