A Retail Team Leader is responsible for providing critical support to managers, and deputising where appropriate, the Retail Team Leader delivers exceptional customer service in a dynamic role which can involve a variety of functions.
Retail Team Leaders guide and co-ordinate the work of team members to ensure tasks are completed and opportunities to drive sales are identified and explored, ensuring business standards are maintained in relation to merchandising, service and promotional activities. The Retail Team Leader will aim to get the most from their team each day, ensuring they are fully trained and motivated to work effectively and to the best of their ability.
Personal and Professional development will be achieved through Off the Job Training delivered in the workplace and Yeovil College Masterclasses.
You must have GCSE’s 4 (C) grade or above in maths & English or equivalent (Functional Skills Level 2).
Typically this apprenticeship will take 12 months – 15 months